TERMS OF SERVICE & PRIVACY POLICY
Effective Date: 26 August 2026
By using our website, you agree to our Terms of Service and acknowledge this Privacy Policy. Please read these terms carefully before using our website or services.
Section 1. OVERVIEW
Thank you for visiting our website.
The terms “we”, “us” and “our” refer to KJF Lifestyle Limited, trading as Katy Lehman, a private limited company registered in England and Wales under company number 15741833, with its registered office at 1 Pye Road, Heswall, Wirral CH60 0DB, United Kingdom.
The terms “website” or “site” refer to www.katylehman.com.
The terms “user”, “users”, “you” and “your” refer to website visitors and customers, whether individuals or business entities and, where applicable, their authorised agents, representatives, contractors, affiliates and employees.
These Terms of Service (“Terms”) apply to all users, customers and visitors of our website. By accessing or using our website and/or Services, you agree to be bound by the applicable Terms set out in this document.
The Privacy Policy contained within this document (“Privacy Policy”) explains how we collect, use, store and share information about you when you use our website or interact with the products and services we offer from time to time.
Our products and services may include, but are not limited to, coaching, programmes, courses, workshops, events, retreats, memberships, digital content, breathwork, wellbeing education, consultations, resources and related services, together with content and communications provided through our website, email, Kajabi and social media or other third-party platforms (collectively referred to as “Services”).
This Privacy Policy describes our respective legal rights and responsibilities in relation to information collected through our website and Services, including information capable of identifying you (“Personal Information” or “Personal Data”).
We take our responsibility to protect your Personal Information and privacy seriously.
Specific products, programmes or Services may also be subject to additional terms and conditions, participation agreements or contracts. Where additional terms apply, these will be provided or made available to you in connection with the relevant Service.
Section 2. TERM
These Terms apply from the time you access, visit, use or interact with our website.
By continuing to use our website or Services, you agree to comply with the applicable provisions of these Terms.
Where separate consent or agreement is required by law — including in relation to marketing, cookies, digital content, a purchase or a specific Service — we will seek that consent or agreement separately where appropriate.
We may change or amend these Terms from time to time to reflect changes to our Website, Services, business practices or applicable law.
Any changes will be published on our website and will take effect from the date stated in the updated version.
Your continued use of our website after changes become effective means that the updated Website Terms will apply to your subsequent use. Changes will not retrospectively remove statutory or contractual rights that have already arisen.
Section 3. APPLICABILITY
You must generally be aged 18 or over and have the legal capacity to enter into a contract in order to purchase our Services.
We do not knowingly collect Personal Information from children through this website for general commercial or marketing purposes.
Where we specifically provide a workshop, event or Service involving persons under 18, appropriate separate permissions, safeguarding arrangements and privacy provisions may apply.
Section 4. USE FOR LAWFUL PURPOSES ONLY
All users and visitors must use this website and its Services for lawful purposes only.
You agree not to use our website, content, products or Services:
- for any unlawful or fraudulent purpose;
- in any manner that violates applicable law or regulation;
- to infringe our rights or the rights of another person;
- to transmit material that is unlawful, threatening, abusive, defamatory, obscene or malicious;
- to encourage criminal or illegal conduct;
- to transmit viruses, malware or other harmful code;
- to attempt to gain unauthorised access to our website, systems, accounts or data; or
- to reproduce, distribute or commercially exploit our content except where expressly permitted by us or by law.
Section 5. DISCLAIMERS, WARRANTIES AND LIABILITY
- Educational and Informational Purposes Only
Information provided through our website, content, products and Services is provided for educational and informational purposes unless expressly stated otherwise.
Our work may include coaching, breathwork, nervous system education, wellbeing practices, personal development, lifestyle education, reflective practices and related approaches.
General information provided through our website, emails, social media or other content is not personalised professional advice.
Unless expressly stated otherwise, our Services do not constitute medical treatment, psychotherapy, psychiatric treatment, medical diagnosis or emergency healthcare and are not intended to replace appropriate advice, diagnosis or treatment from a suitably qualified healthcare professional.
If you have concerns about your physical or mental health or whether a particular Service or practice is appropriate for you, you should seek advice from an appropriately qualified professional.
- Warranties and Accuracy
We take reasonable care to provide accurate and useful information.
However, information, research and best practice may change over time. We therefore do not guarantee that every piece of information or content available through our website will always be complete, current, error-free or appropriate for every individual's circumstances.
Nothing in these Terms excludes warranties, obligations or protections that cannot lawfully be excluded.
- Earnings and Results
We make no guarantee regarding any particular personal, professional, financial, business, health, wellbeing, relationship or other outcome that may result from using our website, products or Services.
Individual experiences and results vary.
From time to time, we may publish testimonials, reviews or client experiences. These represent individual experiences and should not be interpreted as a promise or guarantee that you will achieve the same or similar results.
- Affiliate Programmes
From time to time, we may link to or recommend third-party products or services for which we may receive a commission, affiliate fee, referral payment or other commercial benefit.
Where applicable, we will take reasonable steps to make the commercial nature of such a relationship clear.
- Limitation of Liability
Nothing in these Terms excludes or limits our liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
Where you are a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of contract or failure to use reasonable care and skill.
We are not responsible for losses that are not foreseeable, that arise from misuse of our website or Services, or that result from circumstances outside our reasonable control.
Where you use our Website or Services wholly or mainly for business purposes, we will not, to the extent permitted by applicable law, be liable for indirect or consequential business losses, including loss of profit, revenue, anticipated savings, business opportunity or goodwill.
Nothing in these Terms affects your statutory consumer rights.
Section 6. SECURITY
We take reasonable technical and organisational measures designed to protect Personal Information against unauthorised access, use, disclosure, alteration, loss or destruction.
These measures may include password protection, access controls and limiting access to Personal Information to persons and service providers who reasonably require it.
However, transmission of information over the internet cannot be guaranteed to be completely secure. While we take appropriate steps to protect Personal Information, we cannot guarantee the absolute security of information transmitted electronically.
You are responsible for taking reasonable measures to protect your own devices, accounts, passwords and internet security.
We also take reasonable measures designed to reduce the risk of malware, malicious code and viruses affecting our website. However, you are responsible for maintaining appropriate security protection on your own devices.
Nothing in this Section limits any legal responsibility we have regarding the security of Personal Information or our obligations in the event of a Personal Data breach.
Section 7. ACCEPTANCE & SCOPE OF PRIVACY POLICY
This Privacy Policy forms part of these Terms and explains how KJF Lifestyle Limited collects and processes Personal Information.
For the purposes of applicable UK data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”) and Data Protection Act 2018, KJF Lifestyle Limited is the data controller in respect of Personal Information for which we determine the purposes and means of processing.
This Privacy Policy applies when you:
- visit our website;
- contact us;
- make an enquiry;
- subscribe to our emails or communications;
- download a resource;
- purchase or access a product or Service;
- participate in coaching, programmes, workshops or events;
- complete a questionnaire or form;
- interact with our content; or
- otherwise provide Personal Information to us.
Third-party websites, applications and platforms may have their own privacy policies and practices.
We may use third-party providers for services such as website and programme hosting, payment processing, email communications, analytics, scheduling, video conferencing, community services and social media.
Where a third-party provider processes Personal Information on our behalf, we will take appropriate steps to ensure that our use of that provider complies with applicable data protection obligations.
Where you independently interact with a third-party website or service, that organisation may process your information as a separate data controller in accordance with its own privacy policy.
Section 8. INFORMATION COLLECTED
- Personal Information We May Collect
Depending upon how you interact with us, Personal Information may include:
Information provided in exchange for products or Services — such as your name, email address, telephone number, billing address, business information, account information and other information reasonably required to provide the relevant product or Service.
Client and enquiry information — information you provide through enquiry forms, consultations, questionnaires, emails, coaching communications, programme participation, feedback or other communications with us.
Due to the nature of some of our Services, you may voluntarily provide information relating to your health, wellbeing or other sensitive aspects of your circumstances. Some of this may constitute special category Personal Data under UK data protection law.
Where we process special category Personal Data, we will identify an appropriate lawful basis and applicable condition for processing as required by law. Where explicit consent is the appropriate condition, we will obtain it separately.
Analytics and technical information — our website and service providers may collect information including your IP address, approximate location, browser type, device information, pages viewed, links clicked, referral source, date and time of visits and other information relating to how our website is used.
Log files — our website or service providers may automatically record technical information when users access the website for security, administration, troubleshooting and analytics purposes.
Transaction information — when you purchase or download a product or Service, we may collect information relating to the transaction, such as the product or Service purchased, date, price, payment status, billing details and transaction history.
Payments may be processed by third-party payment processors. We do not ordinarily receive or store your complete payment card number, security code or equivalent full payment credentials ourselves.
Marketing information — including your marketing preferences, subscription status and, where permitted by applicable law and technology, information about your interactions with our emails or marketing content.
Information from third parties — we may receive Personal Information from third-party services used in connection with our business, such as website and programme platforms, payment processors, scheduling providers, analytics providers and social media platforms.
- How Information May Be Collected
Information may be collected:
Directly from you — for example, when you complete a form, subscribe to communications, contact us, make an enquiry, purchase a Service or participate in a programme.
Automatically from your browser or device — including technical and usage information such as IP address, device details, pages visited and timestamps.
Through cookies and similar technologies — our website may use cookies, pixels, web beacons and similar technologies for purposes including essential website functionality, analytics, personalisation and marketing.
Where applicable law requires consent for non-essential cookies or tracking technologies, those technologies will be subject to the appropriate consent mechanism.
Section 9. INFORMATION USED
- How We Use Personal Information
We may process Personal Information for purposes including:
- providing content, products and Services;
- responding to enquiries;
- taking steps before entering into a contract with you;
- processing and fulfilling purchases and orders;
- providing programme or account access;
- communicating with you regarding a purchase or Service;
- arranging coaching sessions, consultations, events or appointments;
- providing customer support;
- administering accounts and payment plans;
- fulfilling our contractual obligations;
- maintaining appropriate business and financial records;
- improving and administering our website and Services;
- understanding how our website and Services are used;
- preventing, detecting and investigating fraud, security issues or misuse;
- verifying or authenticating information where appropriate;
- establishing, exercising or defending legal claims;
- complying with legal, regulatory, accounting and taxation obligations;
- responding to lawful requests from public authorities; and
- sending marketing communications where permitted by applicable law.
- Lawful Bases for Processing
Depending upon the purpose, we may rely on one or more of the following lawful bases under UK data protection law:
Contract — where processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
Legal obligation — where processing is necessary for us to comply with a legal obligation.
Legitimate interests — where processing is reasonably necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms. These interests may include operating and improving our business and Services, maintaining appropriate records, communicating with customers, protecting our Website and business, preventing fraud and establishing or defending legal claims.
Consent — where you have given us consent for a specific processing activity, such as certain marketing communications or where consent is otherwise required.
Where we rely upon consent, you may withdraw it at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
- Sharing Personal Information
We may share Personal Information where reasonably necessary with:
Service providers — including website and programme-hosting providers, email and communications services, payment processors, customer-management systems, scheduling and video-conferencing providers, analytics and technology providers and other suppliers that assist us in operating our business.
Professional advisers — including accountants, legal advisers and other professional service providers where reasonably necessary.
Social platforms — where you choose to interact with our social media pages, integrations or third-party social features.
Business sale or transfer — Personal Information may be disclosed where reasonably necessary as part of a proposed or completed merger, acquisition, restructuring, sale or transfer of all or part of our business or assets, subject to applicable data protection requirements.
Legal and regulatory disclosures — where disclosure is reasonably necessary to comply with law, regulation, court order, legal proceedings, regulatory requirements or to establish, exercise or defend legal rights.
We require service providers processing Personal Information on our behalf to handle that information appropriately and in accordance with applicable contractual and legal obligations.
We do not sell Personal Information to third parties for their own marketing purposes.
- International Data Transfers
Because we operate an online business and may use international service providers, Personal Information may be transferred to, stored in or accessed from countries outside the United Kingdom.
Where UK data protection law applies to such a transfer, we will take appropriate steps to ensure that it is lawful and that appropriate safeguards are in place.
Depending upon the circumstances, these safeguards may include UK adequacy regulations, approved contractual safeguards or another lawful transfer mechanism recognised under UK data protection law.
You may contact us at [email protected] for further information about safeguards applicable to your Personal Information.
- Data Retention
We retain Personal Information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting, taxation, contractual and regulatory requirements and establishing, exercising or defending legal claims.
The precise retention period will depend upon the nature of the information and our relationship with you.
When determining appropriate retention periods, we consider the purpose for which information was collected, whether it remains necessary, its nature and sensitivity, contractual obligations, applicable legal requirements and relevant limitation periods.
When Personal Information is no longer required, we will delete, anonymise or securely dispose of it as appropriate.
Section 10. CHOICE, COOKIES, MARKETING & PRIVACY RIGHTS
- Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Strictly necessary cookies may be used where required for our website to function.
Other cookies or technologies may be used for analytics, functionality, personalisation or marketing.
Where required by applicable law, non-essential cookies and similar tracking technologies will not be used unless the necessary consent has been obtained.
You may manage your available cookie preferences through our website's cookie consent mechanism and, where appropriate, your browser settings.
- Email Marketing
We may send you information about our products, Services, programmes, events and content where permitted by applicable law.
Where consent is required, we will obtain it before sending marketing communications.
Where applicable law permits us to contact an existing customer without obtaining fresh consent, we may do so in accordance with the relevant requirements.
You may unsubscribe from marketing emails at any time using the unsubscribe link contained in our emails or by contacting [email protected].
Unsubscribing from marketing does not prevent us from sending necessary administrative, transactional, account or Service-related communications.
- Your Data Protection Rights
Depending upon your circumstances and applicable law, you may have rights including:
- the right of access to Personal Information we hold about you;
- the right to rectification of inaccurate or incomplete information;
- the right to erasure in certain circumstances;
- the right to restrict processing in certain circumstances;
- the right to object to certain processing;
- the right to data portability in applicable circumstances;
- rights relating to certain solely automated decision-making and profiling, where applicable; and
- the right to withdraw consent where consent is relied upon.
You have the right to object at any time to the use of your Personal Information for direct marketing.
These rights are not absolute and their availability may depend upon the circumstances and lawful basis for processing.
To exercise a privacy or data protection right, contact us at [email protected]. We may need to verify your identity before fulfilling a request.
- Complaints
If you have concerns about how we use your Personal Information, please contact us at [email protected] so that we have the opportunity to address your concerns.
Where UK data protection law applies, you also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
- International Users
Our Website and Services are accessible internationally.
Depending upon your country or region of residence, local data protection or privacy laws may provide additional rights.
Where such laws apply to our processing of your Personal Information, nothing in this Privacy Policy is intended to remove mandatory privacy rights that cannot lawfully be excluded.
Section 11. GOVERNING LAW & JURISDICTION
KJF Lifestyle Limited is a company registered in England and Wales.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have jurisdiction in relation to disputes arising out of or in connection with these Terms, subject to any mandatory rights available to consumers under applicable law.
If you are a consumer residing outside England and Wales, nothing in this Section is intended to deprive you of mandatory consumer protections available under the laws of your country of residence where those protections cannot lawfully be excluded.
Section 12. INTELLECTUAL PROPERTY & STOCK PHOTOGRAPHY
- Stock and Third-Party Photography
Our website may contain stock photography, licensed images, fonts, graphics or other materials owned by third parties.
Such materials are used by us under an appropriate licence, permission or other lawful basis. Ownership and intellectual property rights remain with the applicable rights holder.
Nothing in these Terms gives users an independent right to reproduce or use third-party materials.
- Intellectual Property
Our website, content, products and Services contain intellectual property owned by or licensed to KJF Lifestyle Limited.
This may include, but is not limited to, trademarks, service marks, business and programme names, logos, branding, website design and layout, written copy, original frameworks and methodologies, photographs and graphics, programme and course materials, worksheets, resources, videos, audio files, meditations, breathwork recordings, presentations, downloads and paid products (collectively, “Intellectual Property”).
Except where permitted by applicable law or expressly authorised by us in writing, you must not copy, publish, transmit, transfer, sell, sublicense, reproduce, distribute, modify, create derivative works from or otherwise commercially exploit our Intellectual Property.
Purchasing or accessing our products or Services does not transfer ownership of our Intellectual Property to you.
Section 13. MISCELLANEOUS
- Amendments
We reserve the right to amend these Terms from time to time in accordance with Section 2.
- Headings and Severability
Headings are included for convenience only and do not affect the interpretation of these Terms.
If any provision is held to be unlawful, invalid or unenforceable by a court or competent authority, that provision will, where possible, be interpreted or modified to the minimum extent necessary to make it enforceable.
If this is not possible, the relevant provision will be treated as deleted without affecting the validity and enforceability of the remaining provisions.
- Entire Agreement
Where applicable, these Terms together with any additional terms or agreement expressly applicable to a particular product or Service constitute the agreement between you and us in relation to that product or Service.
Nothing in this provision excludes liability for fraud or fraudulent misrepresentation or limits statutory consumer rights.
- All Rights Reserved
All rights not expressly granted under these Terms are reserved by us.
Section 14. SPECIFIC PRODUCT TERMS OF USE
[RESERVED]
Specific products, programmes, courses, memberships or other Services may have additional terms and conditions.
Where applicable, these will be displayed or otherwise made available to you before purchase and/or contained in a separate agreement.
Where specific product terms conflict with these general Terms, the specific product terms will apply to the relevant product or Service to the extent of that conflict, subject always to applicable law.
Section 15. GENERAL TERMS OF USE & PURCHASE
- Consumer Rights, Cancellations and Refunds
Nothing in these Terms excludes, restricts or replaces any statutory consumer rights that apply to your purchase.
Where you are a UK consumer purchasing Services or digital content online or otherwise at a distance, you may have a statutory right to cancel certain contracts within 14 days, subject to applicable exceptions.
Where you expressly request that we begin providing a Service during an applicable cancellation period and subsequently exercise a statutory right to cancel, you may be required to pay a proportionate amount for Services already supplied, where permitted by law.
Where you purchase digital content that is made available immediately, we may ask you to expressly consent to supply beginning during the statutory cancellation period and acknowledge that beginning supply may result in the loss of your statutory cancellation right where applicable.
Any additional refund, cancellation, rescheduling or termination provisions relating to a specific product or Service will be provided with the relevant offer or agreement.
Except where required by applicable law or expressly provided in the specific terms applicable to your purchase, refunds outside your statutory rights are at our discretion.
- Payment Plans
Where a product or Service is purchased using a payment plan, the instalments ordinarily represent a method of paying the agreed total purchase price rather than a pay-as-you-go subscription, unless we expressly state otherwise.
Subject to your statutory rights and any specific cancellation provisions applicable to your purchase, choosing to stop participating in a programme or Service does not automatically cancel outstanding contractual payment obligations.
- Limited Licence
Products, Services, downloads and materials provided by us are for your own personal use and, where expressly applicable, your own internal business use.
We grant you a limited, personal, non-exclusive, non-transferable licence to use the relevant materials for their intended purpose.
Unless we expressly give prior written permission, you must not:
- copy or reproduce our materials;
- share paid materials or account access with others;
- transmit or distribute them;
- modify or create derivative commercial works from them;
- sell, sublicense or commercially exploit them;
- upload them to another platform; or
- use them to create a competing product, programme or Service.
Section 16. UPDATES
Any material updates or additional provisions may be recorded in this Section where appropriate.
Section 17. CONTACT
You may contact us at any time with questions or concerns regarding these Terms of Service or Privacy Policy.
KJF Lifestyle Limited
Trading as Katy Lehman
Company number: 15741833
Registered in: England and Wales
Registered office: 1 Pye Road, Heswall, Wirral CH60 0DB, United Kingdom
Website: www.katylehman.com
Email: [email protected]
For privacy or data protection enquiries, you may use the subject line “Privacy Request” when contacting us.
